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Frequently asked questions
Everything you need to know about our graphic design, social media marketing, branded merchandise, photography and videography services in Gqeberha (Port Elizabeth), Nelson Mandela Bay and the Eastern Cape.
About Meerkat Mango
What is Meerkat Mango?
Meerkat Mango is a boutique graphic design, social media marketing and branded merchandise studio in Gqeberha (Port Elizabeth). We help small and growing businesses across Nelson Mandela Bay look good online, in print and on the shirts on their backs, with marketing that remembers it is talking to humans.
Where is Meerkat Mango based?
Our design and marketing studio is based in Fernglen, Gqeberha (Port Elizabeth), in the Eastern Cape. We work with businesses anywhere in Nelson Mandela Bay, from Walmer and Summerstrand to Newton Park, as well as Jeffreys Bay, St Francis Bay and the rest of the Eastern Cape.
Do you only work with businesses in Gqeberha and Port Elizabeth?
No. While most of our clients are in Gqeberha, Port Elizabeth and the greater Nelson Mandela Bay area, we also do graphic design, social media management and branded merchandise for businesses in Jeffreys Bay, St Francis Bay and across South Africa. Most of our work can be done remotely.
Who is behind Meerkat Mango?
Meerkat Mango is run by Zane and Christiaan, a small creative team in Gqeberha with a lot of hot chocolate and a wall full of sticky notes. You deal directly with the people doing your graphic design and social media marketing, not a call centre.
What services does Meerkat Mango offer?
We offer graphic design, logo design and branding, social media marketing and social media management, paid Meta ads (Facebook and Instagram ads), branded merchandise and corporate gifts, signage and printing, and photography and videography for businesses in Gqeberha, Port Elizabeth and beyond.
Are you a marketing agency?
We are a boutique marketing studio rather than a big marketing agency. That means you get agency-level graphic design and social media marketing in Port Elizabeth, with the personal attention of a small team that actually knows your business.
Is Meerkat Mango a BNI member?
Yes. Meerkat Mango is a proud member of BNI Elite in Port Elizabeth (Gqeberha), where we represent social media marketing and social media management.
Graphic design and branding
Do you offer graphic design in Gqeberha?
Yes. Graphic design is where Meerkat Mango started. We design logos, full brand packs, flyers, posters, social media graphics, business cards, banners, signage and stickers for businesses in Gqeberha, Port Elizabeth and across the Eastern Cape.
How much does graphic design cost in Port Elizabeth?
Our graphic design work starts from R595 per hour. For bigger projects, like a full logo brand pack, we give you a quote upfront so you know exactly what your graphic design will cost.
Do you do logo design?
Yes. We do logo design and full logo brand packs for new and established businesses in Gqeberha and Port Elizabeth. We also offer logo refresh packs if your current logo just needs a modern update.
What is included in a brand pack?
A logo brand pack typically includes your main logo, alternative versions, your brand colours and fonts, and the file formats you need for print, signage and social media. We tailor each brand pack to your business.
Do you design and print business cards?
Yes. We offer business card design and printing in Gqeberha and Port Elizabeth, so you can get your cards designed and printed in one place.
How long does graphic design take?
Social media graphics are usually ready within a week. Logos, brand packs and larger graphic design projects depend on the brief, and we will give you a timeline before we start.
Do you design banners, signage and stickers?
Yes. We design banners, pull-up banners, banner walls, signage and stickers for businesses, events and shops in Gqeberha and Port Elizabeth, and can help arrange printing.
How do payments work for graphic design projects?
Graphic design projects require a 50% deposit before work starts, with the balance due when the final work is handed over. Design concepts and proposals carry a minimum fee of R950, which is waived if you go ahead with the project.
Branded merchandise and corporate gifts
Do you supply branded merchandise in Port Elizabeth?
Yes. We supply branded merchandise in Port Elizabeth and Gqeberha with over 3,000 products to choose from, including golf shirts, T-shirts, caps, workwear, tote bags, pens, flags, diaries, notebooks, water bottles and lanyards.
Do you do corporate gifts in Gqeberha?
Yes. We help businesses in Gqeberha and Port Elizabeth with branded corporate gifts for staff and clients, including year-end corporate gifting. Tell us your budget and quantity and we will put together options.
Can you brand clothing and workwear?
Yes. We brand golf shirts, T-shirts, caps and workwear for teams across Nelson Mandela Bay. We design the branding too, so your branded clothing matches the rest of your marketing.
Do you supply banner walls, gazebos and event branding?
Yes. We supply banner walls, pull-up banners, branded gazebos and flags for expos, markets and events in Gqeberha and Port Elizabeth.
How is branded merchandise priced?
Branded merchandise is quoted per item, depending on the product, quantity and branding method. Send us what you need and we will send you a quote.
Photography and videography
Do you offer photography and videography in Gqeberha?
Yes. We do business photography and videography in Gqeberha and Port Elizabeth, including portraits, product photography, reels, testimonials, events and intro videos.
Do you do product photography?
Yes. We shoot product photography for businesses in Port Elizabeth that need clean, on-brand images for social media, websites and online shops.
Can you film content for our social media?
Yes. Our social media packages include on-site content shoots, and we can also film reels, testimonials and event videos on their own for businesses in Gqeberha.
Pricing, payments and contracts
How do I get a quote?
Send us a message through the contact form, WhatsApp or email studio@meerkatmango.co.za. Tell us a bit about your business and what you need, whether it is graphic design, social media marketing or branded merchandise, and we will send you a quote.
Do you charge for proposals and audits?
Social media audits, proposals and design concepts carry a minimum fee of R950. If you go ahead and do the work with us, the fee is waived.
When are social media fees due?
Social media retainers are invoiced on the 20th of each month and are payable in advance. A 10% late payment penalty applies to any payment not received by the 10th of the month.
Is Meta ads spend included in the monthly fee?
No. Ad spend for Facebook and Instagram ads is not part of the monthly social media management fee. It is paid upfront before boosted ads run.
Where can I read your terms and conditions?
You can read our full terms and conditions on our website.
Websites
Do you build websites?
Our website division is coming soon. In the meantime, you can request a website quote using the Websites button at the top of any page and we will get back to you.
Working with us
How do I get started with Meerkat Mango?
Get in touch through our contact form, call or WhatsApp 079 889 0700, or email studio@meerkatmango.co.za. We will chat about your business, your goals and whether you need graphic design, social media marketing, branded merchandise or all three.
Do you work with small businesses?
Yes. Most of our clients are small and growing businesses in Gqeberha, Port Elizabeth and Nelson Mandela Bay, from game lodges and estate agents to animal rescues, shops and tutoring centres.
What makes Meerkat Mango different from other marketing companies in Port Elizabeth?
We are a small, hands-on studio. No fluff, no quick fixes, just honest graphic design and social media marketing in Port Elizabeth that remembers it is talking to humans. You always know who is working on your brand.
Can I see examples of your work?
Yes. Have a look at our work to see graphic design, social media marketing and branding projects we have done for businesses in Gqeberha, Port Elizabeth and beyond.
Still have a question?
Chat to us about graphic design, social media marketing or branded merchandise in Gqeberha and Port Elizabeth.
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Social media marketing and management
Do you offer social media management in Gqeberha?
Yes. Social media management is one of our core services. We plan, design, write, post and manage content for businesses in Gqeberha, Port Elizabeth and across Nelson Mandela Bay, so your social media is one less thing to worry about.
Which social media platforms do you manage?
We manage Facebook, Instagram, YouTube and LinkedIn for businesses in Port Elizabeth and Gqeberha. We will recommend the platforms that make the most sense for your audience and your goals.
How much does social media management cost in Port Elizabeth?
Our featured social media packages start at R4,500 per month (Starter), with Growth at R6,500 per month and Premium at R8,500 per month. Custom social media packages start from R2,500 per month. See our pricing for what each package includes.
What is included in your social media packages?
Depending on the package, our social media management in Gqeberha includes monthly posts, reels, on-site content shoots, community engagement, Meta ads management and monthly reporting with strategy meetings. Every package is built around posting regularly and consistently.
Do you create Instagram reels and short videos?
Yes. Our Growth and Premium social media packages include reels, and we film on-site content shoots at your business in Gqeberha or Port Elizabeth so your videos look and feel like your brand.
Do you run Facebook and Instagram ads?
Yes. We set up and manage Meta ads (Facebook ads and Instagram ads) for businesses in Port Elizabeth and Gqeberha. Your ad budget is paid separately from your monthly social media management fee and is paid upfront before any boosted ads run.
Do you reply to comments and messages on our social media?
Community engagement is included in our social media management packages, on weekdays for Starter and seven days a week for Growth and Premium.
How long is a social media management contract?
Our social media retainers are 12-month contracts, with fees paid monthly in advance. Consistency is what makes social media marketing work, so we commit to a full year of growing your brand together. See our terms and conditions for details.
Can you audit our current social media pages?
Yes. We do social media audits for businesses in Gqeberha and Port Elizabeth, looking at what is working, what is not and what to change. Audits start from R950, and the fee is waived if you go ahead and do the work with us.
How quickly will we see results from social media marketing?
Every business is different, but most clients see better reach and engagement within the first few months of consistent social media marketing. We share regular reports so you can see exactly how your social media is growing.